Call Center Software

USARFP notice for Call Center Software. The reference ID of the tender is 99572963 and it is closing on 10 Apr 2024.

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Tender Details

  • Country:
  • Summary: Call Center Software
  • UST Ref No: 99572963
  • Deadline: 10 Apr 2024
  • Competition: ICB
  • Financier: Self Financed
  • Purchaser Ownership: Public
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: RFP 24-02-495
  • Purchaser's Detail :
  • Purchaser : Indianapolis Public Transportation Corporation
    9503 EAST 33rd STREET INDIANAPOLIS IN 46235 Phone: (317) 614-9252
    Email :kratcliff@indygo.net

  • Description :
  • Tenders are invited for IPTC Contact Center Platform - Call Center Software The Indianapolis Public Transportation Corporation (IPTC) is seeing proposals from a qualified partner to implement a cloud-based Contact Center solution that should consist of a Knowledge base and telephone services that will meet the requirements listed in the "Project Scope" section of the solicitation, including scalability for future software installations, working with the project team to build necessary customizations, and integrating with existing fare media sales and communication channels.
  • Documents :
  •  Tender Notice

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