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City of Cleveland, Professional Services Request - Operational Assessment of the 311 Citizen Support Center

USARFP notice for City of Cleveland, Professional Services Request - Operational Assessment of the 311 Citizen Support Center. The reference ID of the tender is 114332929 and it is closing on 18 Feb 2025.

Tender Details

  • Country: USA
  • Summary: City of Cleveland, Professional Services Request - Operational Assessment of the 311 Citizen Support Center
  • UST Ref No: 114332929
  • Deadline: 18 Feb 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.:
  • Purchaser's Detail:
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  • Description:
  • Project Description - The City of Cleveland, Department of Finance, through this Request for Proposal, is soliciting proposals from qualified vendors to provide an Operational Assessment of the 311 Citizen Support Center. The desired term of this contract is early 2025 to December 2025.The vendor must have a broad array of objective assessments, suitable for assessing the current skills of the City-s Citizen Support Center agents and supervisors. These assessments should be administered at a minimum of three (3) times during the course of the contract, at the beginning, midpoint, and end.
  • Documents:

 Tender Notice

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City of Cleveland, Professional Services Request - Operational Assessment of the 311 Citizen Support Center - USA Tender

The INFORMATION TECHNOLOGY & SERVICES, a Government sector organization in USA, has announced a new tender for City of Cleveland, Professional Services Request - Operational Assessment of the 311 Citizen Support Center. This tender is published on USARFP under UST Ref No: 114332929 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-02-18.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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