Develop an E-learning Course on CICO Networks at the Last Mile

• Country: USA
• Summary: Develop an E-learning Course on CICO Networks at the Last Mile
• UST Ref No: 52417663
• Deadline: 29 Apr 2021
• Financier: World Bank (WB)
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: 1274273
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• Description:
• Expression of Interest are invited for Develop an E-learning Course on CICO Networks at the Last Mile. REQUEST FOR EXPRESSION OF INTEREST FOR SELECTION # 1274273 This Request for Expression of Interest is for a Firm Selection. Please log in as a valid Firm User if you wish to express interest in this selection. Selection Information Assignment Title Develop an E-learning course on CICO networks at the last mile Publication Date 19-Apr-2021 Expression of Interest Deadline 29-Apr-2021 at 11:59:59 PM (Eastern Time - Washington D.C.) Language of Notice English Selection Notice Assignment Country · No Countries Assigned Funding Sources The World Bank Group intends to finance the assignment/services under: · BB - BANK BUDGET · TF0B4345 - DFS Distribution Individual/Firm The consultant will be a firm. Assignment Description The assignment consists of creating and hosting a facilitated e-learning course that is based on a learning curriculum that CGAP and its partners have already developed, which synthesizes state-of-the-art knowledge on how to expand the reach and quality of rural CICO networks. The e-learning course requested will be used to build greater awareness among global development actors on the role of CICO agent networks in the process of financial inclusion and the challenges and solutions related to provider practices, policies, and regulation that help expand CICO agent networks to reach rural customers in developing countries. The primary audience for this e-learning course is composed of leaders and mid-level managers among development actors (e.g. bi-lateral development agencies, development finance institutions and foundations) promoting financial inclusion at the global level. The secondary audience consists on DFS providers, policy makers and regulators across the world. The e-learning course is seen as a tool to share rural CICO network-related knowledge global stakeholders working on financial inclusion throughout the duration of CGAPs DFS Distribution Networks project and beyond. Therefore, the e-learning course is expected to be facilitated by an instructor and designed in a way that allows its content to evolve over time. Attachments · Optional TOR File Qualification Criteria · 1. Provide information showing that they are qualified in the field of the assignment. * · 2. Provide information on the technical and managerial capabilities of the firm. * · 3. Provide information on their core business and years in business. * · 4. Provide information on the qualifications of key staff. Terms of Reference For Develop an E-learning course on CICO networks at the last mile About CGAP The Consultative Group to Assist the Poor (CGAP) is a global multi-donor partnership dedicated to advancing financial inclusion for the poor. CGAP plays a unique role as a donor-coordination mechanism for funders working to improve the lives of poor people through the power of financial inclusion, providing a valuable platform for information, dialogue and reflection to advance progress towards a collective vision. Using action-oriented research, CGAP tests, learns and disseminates knowledge intended to help build inclusive and responsible financial systems that move people out of poverty, protect their assets and advance broader global development goals. CGAP leverages its relationships with businesses, governments and the non-profit sector to share insights, mitigate risks and protect customers, and help others bring solutions to scale. CGAP serves as a global advocate for the financial inclusion community by collaborating with strategic institutions that influence policy and market development and providing evidence-based research and practical lessons that guide their work. CGAP is supported by more than 30 partners including bilateral and multilateral development agencies, development finance institutions and private foundations committed to advancing financial access for the poor. CGAP is housed in and administered by the World Bank. CGAP is guided by a five-year strategy and annual workplans. The current five-year strategy, CGAP VI, covers the period July 1, 2018 - June 30, 2023 and is built on a theory of change (ToC) that has identified four collective outcomes: • Customers have information, incentives, trust, confidence and networks to participate in the financial system. • Providers offer affordable, responsible, and accessible financial solutions for poor people that are sustainable and at scale. • An infrastructure that enables ubiquitous, efficient, open and safe markets is in place. • A policy and regulatory framework for responsible financial inclusion is in place and enforced. To contribute toward achievement of these outcomes, CGAP-s strategy has identified four priority technical areas including: • Creating customer value • Emerging business models • Enabling Infrastructure • Next Generation Policy Additionally, CGAP will continue to provide industry-level support to share knowledge and scale impact beyond its core partners. This will include improving global learning on impact evidence, supporting CGAP-s members, and focusing on capacity development to scale learning with providers and policymakers. Implementation of CGAP VI is carried out by the Operational Team through a “portfolio of projects” designed to achieve the high-level collective outcomes articulated in the theory of change. Project Background CGAP-s project on DFS Distribution Networks will enable key stakeholders in six focus countries to leverage up-to-date knowledge and collaborate in designing and applying country action plans to extend reach and enhance quality of Cash-in and Cash-out (CICO) networks in rural areas, where most of the financially excluded people still live. Lessons from the work in focus countries during the project will be shared with a global audience to inform the global financial inclusion agenda. In many countries, various types of distribution networks have made some progress in serving rural areas. However, these networks are often disconnected from national financial ecosystems. Reasons include business model frictions between providers and constraints related to policy and regulatory frameworks. As a result, valued digital financial services struggle to reach more rural customers. The DFS Distribution Networks project is built around four key components. These components work together to advocate and drive the CICO agenda at the country and global levels, and include: (i) Driving In-Country Impact, to support local stakeholders to further develop and implement their strategies for CICO network expansion; (ii) CICO Bootcamps to introduce global lessons and facilitate consensus among key local stakeholders on how to address constraints in each country context; (iii) Global Hub of CICO Knowledge, to synthesize lessons from country processes supported and shares them with other countries; and (iv) gender analysis to identify country-specific gender constraints in CICO networks, improve our understanding of how CICO can enable women-s financial inclusion, agency and control over resources, and generate lessons on how to remove these gender constraints based on evidence gathered. Scope of Work This contractor assignment contributes to CGAP-s DFS Distribution Networks project, component (iii). The assignment consists of creating and hosting a facilitated e-learning course that is based on a learning curriculum that CGAP and its partners have already developed, which synthesizes state-of-the-art knowledge on how to expand the reach and quality of rural CICO networks. The e-learning course requested will be used to build greater awareness among global development actors on the role of CICO agent networks in the process of financial inclusion and the challenges and solutions related to provider practices, policies, and regulation that help expand CICO agent networks to reach rural customers in developing countries. The primary audience for this e-learning course is composed of leaders and mid-level managers among development actors (e.g. bi-lateral development agencies, development finance institutions and foundations) promoting financial inclusion at the global level. The secondary audience consists on DFS providers, policy makers and regulators across the world. The e-learning course is seen as a tool to share rural CICO network-related knowledge global stakeholders working on financial inclusion throughout the duration of CGAP-s DFS Distribution Networks project and beyond. Therefore, the e-learning course is expected to be facilitated by an instructor and designed in a way that allows its content to evolve over time. The vendor will take the learning material provided by CGAP and will work with CGAP to transform it into an e-learning course. CGAP expects the vendor to provide recommendations on how best to create a blended delivery strategy, with a facilitated e-course that has some elements of asynchronous learning and synchronous events. The vendor is also expected to help organize and deliver the course twice a year during fiscal years 2022 and 2023 and provide a facilitator with some expertise in digital finance that will be supported by CGAP staff. Finally, the vendor is expected to design a sustainability strategy that allows for the e-learning course developed to be delivered continuously without any more CGAP engagement. The successful vendor will be required to have a proven specialization in transforming knowledge products into an e-learning format and have a reliable platform to deliver this e-learning content to a broad global audience and in a timely manner. More specifically, the vendor-s activities are shown below. • Refine jointly CGAP the objectives, e-learning format, a
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