Digital Customer Care Tender

Notice for Digital Customer Care in USA. The reference ID of the tender is 84896390 and it is closing on 30 Dec 2025.

Tender Details

Country: USA
Summary: Digital Customer Care
UST Ref No: 84896390
Deadline: 30 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.:
Purchaser's Detail:
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Description:
Description
This is a publication of the redacted copy of existing Digital Customer Care 91003119F0003; originally awarded off a GWAC MAC.
Digital and Customer Care (DCC) delivers improved customer outcomes by making it easy for students, parents, and borrowers to engage with FSA's programs and services. It includes design services, a digital platform (StudentAid.gov and the myStudentAid mobile app), a customer care platform, a marketing and communications platform, the Aidan Virtual Assistant, Partner Participation and Oversight (PPO) - Partner Connect, and other enabling technology.
Documents:

Tender Notice

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Digital Customer Care - USA Tender

The EDUCATION, DEPARTMENT OF, a Government sector organization in USA, has announced a new tender for Digital Customer Care. This tender is published on USARFP under UST Ref No: 84896390 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-30.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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