Tender Details

Country: USA
Summary: FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription
UST Ref No: 124210851
Deadline: 19 Sep 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: CORHQ-25-Q-0372
Purchaser's Detail:
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Description:
Description
The Federal Deposit Insurance Corporation (FDIC) invites you to submit a quote in response to Request for Quote (RFQ) CORHQ-25-Q-0372 for a Genesys Cloud Contact Center as a Service (“CCaaS”) software subscription. All quotes shall be submitted in strict adherence to the proposal instructions outlined in provision 7.3.2-09 “General Proposal Instructions - December 2023”, included in the referenced solicitation.
The FDIC will respond to questions or requests for clarification submitted in writing by an offeror, regarding this solicitation. Questions or requests for clarification must be submitted by 3:00p.m. (Central Time), on August 21, 2025, by email to April Royal at airby@fdic.gov. If an offeror is unable to use email, it should contact April Royal at (214) 549-7584.
Documents:

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FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription - USA Tender

The FEDERAL DEPOSIT INSURANCE CORPORATION, a Government sector organization in USA, has announced a new tender for FDIC Genesys Cloud Contact Center as a Service (“CCaaS”) Software Subscription. This tender is published on USARFP under UST Ref No: 124210851 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-19.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.