Tender Details

Country: USA
Summary: Field Operations CUstomer Support FOCUS
UST Ref No: 131953561
Deadline: 18 Dec 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: PR267667C037
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Description:
TSA PRE-SOLICITATION NOTIFICATION
The Transportation Security Administration (TSA), a component of the Department of Homeland Security (DHS), is responsible for protecting our Nation-s transportation systems to ensure freedom of movement for people and commerce. These statutory responsibilities encompass providing the most effective transportation security in the most efficient way possible as a high-performing counterterrorism organization. To enhance mission performance and achieve its shared goals, TSA is committed to promoting a culture founded on integrity, innovation, and team spirit.
In support of TSA-s mission, the Information Technology (IT) office provides world-class information technology services. Field Operations & CUstomer Support (FOCUS) will establish a new Task Order to provide the TSA enterprise-wide Single Point of Contact Information Technology help desk and headquarters/field Information Technology Specialist support.
1. Purpose
TSA is announcing the intention to make available to interested GSA Multiple Award Schedule (GSA MAS) vendors a Virtual Reading Room (VRR), which will contain documents pertinent to the upcoming solicitation for FOCUS. The VRR will likely contain Sensitive Security Information (SSI). Therefore, access to the VRR will be restricted to vendors and individuals that have been approved by TSA. The purpose of this notice is to announce the VRR and rules regarding access to the VRR.
2. Requirements Background and Overview
TSA-s IT infrastructure and engineering are currently supported by the IMPACT II task order. The IMPACT II task order provides the skill sets necessary to operate and maintain the TSA IT Enterprise to include supporting engineering and development. TSA determines all development and engineering included in the enterprise to support its end-users. The TSA IT Enterprise supports approximately 85,000 employees and contractors at various locations, including TSA Headquarters (HQ) currently locat...
Documents:

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Field Operations CUstomer Support FOCUS - USA Tender

The HOMELAND SECURITY, DEPARTMENT OF | TRANSPORTATION SECURITY ADMINISTRATION, a Government sector organization in USA, has announced a new tender for Field Operations CUstomer Support FOCUS. This tender is published on USARFP under UST Ref No: 131953561 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-12-18.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.