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Global Nurse Advice Line - Next Generation (Gnal-Ng)

USARFP notice for Global Nurse Advice Line - Next Generation (Gnal-Ng). The reference ID of the tender is 122684809 and it is closing on 15 Aug 2025.

Tender Details

  • Country: USA
  • Summary: Global Nurse Advice Line - Next Generation (Gnal-Ng)
  • UST Ref No: 122684809
  • Deadline: 15 Aug 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: HT0011-25-R-0044
  • Purchaser's Detail:
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  • Description:
  • Description
    The GNAL-NG is a service available to eligible Military Health System (MHS) beneficiaries. The GNAL-NG contractor provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, 7 days a week. The contractor also provides customer service and care coordination services, including provider locator support, specified Military Medical Treatment Facility (MTF) appointing services including patient demographic verification and updates, Active-Duty Service Member (ADSM) urgent care referral submissions, and customized MTF transfers to support MTF capabilities.
  • Documents:

 Tender Notice

HT0011-25-R-0044_GNAL-NG_0010-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0010.pdf

Attachment-24-Clarification-on-Questions-and-Answe.xlsx

Attachment-23-Monthly-Calls-Encounter-Data.xlsx

Attachment-21-CDRL-A022-URAC-Accreditation-Versi.pdf

Attachment-1-Performance-Work-Statement-PWS-A001.docx

HT0011-25-R-0044_GNAL-NG_0009-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0009.pdf

Attachment-22-Revised-Responses-to-URAC-Accreditat.xlsx

Attachment-21-CDRL-A022-URAC-Accreditation.pdf

Attachment-1-Performance-Work-Statement-PWS-A0009.docx

HT0011-25-R-0044_GNAL-NG_0008.pdf

HT0011-25-R-0044_GNAL-NG_0007-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0007.pdf

HT0011-25-R-0044_GNAL-NG_0006-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0006.pdf

Attachment-20-Clarification-on-Call-Data-Question.xlsx

HT0011-25-R-0044_GNAL-NG_0005-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0005.pdf

Attachment-1-Performance-Work-Statement-PWS-A0005.docx

HT0011-25-R-0044_GNAL-NG_0004_Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0004.pdf

Attachment-18-Monthly-Volume-and-AHT-V2.xlsx

Attachment-19-Clarification-on-Previous-Answers.xlsx

Attachment-17-Additional-Questions-Answers-345.xlsx

HT0011-25-R-0044_GNAL-NG_0003-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0003.pdf

Attachment-1-Performance-Work-Statement-PWS-A0003.docx

HT0011-25-R-0044_GNAL-NG_0002-Conformed-Copy.pdf

HT0011-25-R-0044_GNAL-NG_0002.pdf

Attachment-5-GNAL-Price-Sheet_0002.xlsx

HT0011-25-R-0044_GNAL-NG_0001.pdf

Attachment-15-Questions_Answers-GNAL-NGA0001.xlsx

Attachment-3-CDRL-Portfolio-CDRLs-A001-A021-A.pdf

Attachment-1-Performance-Work-Statement-PWS-A0001.docx

Attachment-2-Quality-Assurance-Surveillance-Plan.docx

Attachment-16-Past-Performance-QuestionnaireA0001.docx

Attachment-6-Small-Business-Commitment-PlanA0001.docx

Attachment-15-Questions-_Answers.xlsx

Attachment-4-Wage-Determination-No.pdf

Attachment-12-PWS-7.pdf

Attachment-10-PWS-7.pdf

Attachment-13-PWS-7.pdf

Attachment-3-CDRL-Portfolio-CDRLs-A001-A021.pdf

HT0011-25-R-0044-GNAL-NG-RFP.pdf

Attachment-1-Performance-Work-Statement-PWS.docx

Attachment-8-PII-PHI-Federal-Information-Require.pdf

Attachment-9-DoD-Business-Associate-Agreement.pdf

Exhibit-A-GNAL-Data.docx

Attachment-14-PWS-7.pdf

Attachment-6-Small-Business-Commitment-Plan.docx

Attachment-7-OCI-Contract-Task-Order-List.xlsx

Attachment-2-Quality-Assurance-Surveillance-Plan.docx

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Global Nurse Advice Line - Next Generation (Gnal-Ng) - USA Tender

The DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA), a Government sector organization in USA, has announced a new tender for Global Nurse Advice Line - Next Generation (Gnal-Ng). This tender is published on USARFP under UST Ref No: 122684809 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-15.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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