Infant Security and Maintenance Services Tender

• Country: USA
• Summary: Infant Security and Maintenance Services
• UST Ref No: 137099225
• Deadline: 16 Mar 2026
• Financier: Self Financed
• Purchaser Ownership: Government
• Tender Value: Refer Document
• Notice Type: Tender
• Document Ref. No.: W81K0426QA020
• Purchaser's Detail:
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• Description:
• Health Readiness Contrating Office (HRCO), Bragg Services Branch Contracting Office (BSB), Womack amry Medical Center (WAMC), Fort Bragg, NC 28310 has a requirement for for the following:
  Can you provide supply the following service:
  All equipment, software and hardware must be compatible with the existing equipment and software. All equipment, software and hardware must possess the capability to feed back to the WAMC-s security suite. All equipment and updates must be compatible with existing equipment and server configurations.
  The basic service objective includes the following:
  Provide 24-hour / 7 days a week telephonic customer service line to assist with all complaints and service requests
  Provide access to all updates
  Provide zero cost replacement of faulty parts that fall under warranty.
  Provide on-call technician support where 24hr allowed response time for regular or routine service and 2 hour allowed response time for emergency service.
  Routine service designates day-time hours (0800 to 1600 hours) where system failure / error is causing a mild - moderate disruption of service.
  Emergency hours are designated after hours (1600 to 0800 hours) and / or when the failure / error is severely disrupting the system thus requiring rapid service.
  The rate of Routine and Emergency services will be determined at the initial solicitation which will be submitted. Rates shall be locked at the proposed amount and not subject to change. Contractor must take into consideration travel conditions and factor travel into the rate. Travel will not be billed separately.
  Provide one (1) annual comprehensive inspection (validation and system recertification) at no additional cost.
  Provide supply standard stock refurbishments at a locked in rate in order to continue to support the system.
  A standard set of refurbishments of consumable goods consist of one hundred
  (100) Infant transmitters supplied at least twice a year.
  Stock refurbishm...
• Documents:

 Tender Notice

Documents.zip