- Country: USA
- Summary: inTransition Contact (Call) Center
- UST Ref No: 118452313
- Deadline: 16 May 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: HT001125R0047
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- Description:
- Description
The Defense Health Agency Contracting Activity (DHACA) in Falls Church, VA intends to procure inTransition Contact Center Support Services. This requirement will be solicited as a competitive small business set-aside, in accordance with FAR 19.5, using Trade-off Source Selection procedures and only small business vendors will be considered. The Government anticipates the award of a single firm fixed-price contract for a period of 60 months (12-month base year plus four (4) each 12-month option periods, with the option to extend up to six months).
This requirement is for the following services as described in the attached Draft Performance Work Statement (PWS): inTransition Support Services will provide support to transitioning service members and/or veterans who are currently receiving psychological health (i.e., mental health or behavioral health) and/or moderate to severe traumatic brain injury (TBI) care. The program will also provide support to service members and veterans who wish to receive care at their new destination or with a new provider in their same location or wish to initiate psychological health care for the first time. The contract requires licensed coaches who are trained and capable of providing mental health care. These licensed mental health professionals will bridge the gap between identification of and receipt of mental health care, as well as moderate to severe TBI care. The final PWS will be provided with the solicitation posting.
The NAICS code for this requirement is 561422 Telemarketing Bureaus and Other Contact Centers with a Small Business Size Standard of $25.5M. This notice is provided in accordance with FAR Subpart 5.201 and FAR 5.204 for the purposes of publicizing this proposed action and is not to be considered a request for proposal. All responsible small businesses may submit a proposal for consideration in response to the final request for proposals (RFP) when it is solicited. It is anticipated that th... - Documents:
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The DEPT OF DEFENSE | DEFENSE HEALTH AGENCY (DHA), a Government sector organization in USA, has announced a new tender for inTransition Contact (Call) Center. This tender is published on USARFP under UST Ref No: 118452313 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-05-16.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
