Tender Details

Country: USA
Summary: IT Operations Center (ITOC) Software
UST Ref No: 125761559
Deadline: 26 Sep 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: 3003530
Purchaser's Detail:
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Description:
Description
***This sources sought is a Request for Information. This requirement is subject to change.***
DFAS is establishing an integrated enterprise wide ITOC capability, and is examining the use of Commercial Off the Shelf (COTS) monitoring software to capture and process events that occur in the DFAS enterprise.
The mission of DFAS IT Operations Center (ITOC) is to provide DFAS customers and audit stakeholders with the real time status on critical financial systems used in DFAS. In the past, DFAS ITOC capabilities have not been integrated. Processes are being implemented to increase efficiency in DFAS and lower organizational costs.
The purpose of this request is for commercial vendors to review the attached DFAS spreadsheet to determine if they possess a product that can meet most of the DFAS requirements. The response should address each individual DFAS requirement. DFAS will identify the best options in terms of software functionality and cost for FY26 and beyond.
Software products, agents, or components must be certified to operate Dod Networks to the IL5 level.
Attached is the description of need and the I&T service monitoring matrix spreadsheet. Please review these documents. Estimated starting period of performance is October 2026.
Documents:

Tender Notice

IT-Service-Monitoring-Requirements-Matrix-short.xlsx

DON-ITOC-Technical-Requirements-V1.docx

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IT Operations Center (ITOC) Software - USA Tender

The DEPT OF DEFENSE | DEFENSE FINANCE AND ACCOUNTING SERVICE (DFAS), a Government sector organization in USA, has announced a new tender for IT Operations Center (ITOC) Software. This tender is published on USARFP under UST Ref No: 125761559 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-26.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.