- Country: USA
- Summary: Mcagcc/Magtftc Telephone Technical Assistance & Maintenance Support Services
- UST Ref No: 71608993
- Deadline: 23 Sep 2022
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: M6739922Q0030
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- Description:
- Description
The G-6 Marine Corps Air Ground Combat Center (MCAGCC) Twentynine Palms, CA provides all voice and data transport services aboard MCAGCC Twentynine Palms, and requires technical assistance and maintenance support in order to provide reliable service. The purpose of this contract is to provide G6 MCAGCC Twentynine Palms with managed services with an Extended Service Plan (ESP) for dispatch support and Technical Assistance Services/Emergency Technical Assistance Services (TAS/ETAS) for the existing Avaya CM6 voice systems, Brocade switches and routers, and Callware Callegra Voice Mail systems and other support systems.
This Contract shall include the service requirements of TAS, ETAS, Return and Repair Replacement, and remote Diagnostics, based on the Avaya CM6 S/W release 6.3.111 that is set up in geo-survival mode, CM0 and CM1 (dual S8800 Servers) which is located in building 1986 (DCO). In addition to the Dual Cores, there are 4 (four) pairs of S8300 survivable remote servers located on MCAGCC Twentynine Palms. The voice network is all interlinked using a GPON/Brocade based network via an optical DWDM as (Host-to-node, node-to-Host-to-node, and node-to-Host-to- Public network).
The ESP shall include coverage providing on-site dispatch support to resolve complex technical issues that cannot be resolved via remote support, the furnishing of all labor, transportation, materials, equipment, tools, and supervision related to the work necessary to fulfill the requirements of the PWS. The Government shall have access to the listed equipment vendor-s web portal for support tools, technical documentation, and software downloads and patches. The contractor shall be a Platinum level partner of Avaya and have existing partnerships with the peripheral equipment. The contract shall provide Original Equipment Manufacturer (OEM) Certified Technicians/Engineers for the listed equipment list. The contractor shall use OEM vendor approved practices and method... - Documents:
M6739922Q0030-Solicitation-Final.pdf
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CLICK HERE TO LOGINMcagcc/Magtftc Telephone Technical Assistance & Maintenance Support Services - USA Tender
The DEPT OF DEFENSE, a Government sector organization in USA, has announced a new tender for Mcagcc/Magtftc Telephone Technical Assistance & Maintenance Support Services. This tender is published on USARFP under UST Ref No: 71608993 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2022-09-23.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
