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Operational Efficiencies and Customer Experiences

USARFP notice for Operational Efficiencies and Customer Experiences. The reference ID of the tender is 125013156 and it is closing on 28 Aug 2025.

Tender Details

  • Country: USA
  • Summary: Operational Efficiencies and Customer Experiences
  • UST Ref No: 125013156
  • Deadline: 28 Aug 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 140D0425R0138
  • Purchaser's Detail:
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  • Description:
  • Description
    This is a combined synopsis/solicitation for commercial products or commercial services prepared in accordance with the format in subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued.Solicitation Number 140D0425R0138 is hereby issued as a Request for Proposal (RFP). Amendment 0001 is issued effective August 22, 2025.This requirement is being issued by the United States Department of the Interior (DOI), Interior Business Center (IBC), Acquisition Services Directorate (AQD) in accordance with Federal Acquisition Regulation (FAR) Parts 12, 15, 16 and 19. This combined synopsis/solicitation and incorporated provisions and clauses are those in effect through Federal Acquisition Circular (FAC) 2025-05, Effective August 7, 2025.This is 100% set aside for eligible 8(a) participants. The North American Industry Classification System (NAICS) code applicable to this requirement is 541512, Computer Design Services. The size standard for the applicable NAICS is $34M. The product service code (PSC) code is DF01 IT and Telecom IT Management Support Services (Labor). This is a commercial multiple award Indefinite Delivery Indefinite Quantity (IDIQ) contract with a total shared ceiling of $13.5M. The Government will award up to 3 awards based on proposals received. The IDIQ Performance Work Statement (PWS) provided at Attachment 1 sets forth the description of services that may be ordered under this IDIQ and each Task Order (TO) will be accompanied with its own PWS, Statement of Work (SOW) or Statement of Objectives (SOO) specific to that requirement.The total ordering period for the IDIQ contractors shall be 3 years. It is anticipated contract award will be made on or around August 31, 2025. The primary place of performance is the Contractors facility, or alternate Contractor designated location within the fif...
  • Documents:

 Tender Notice

Sol_140D0425R0138_Amd_0001.pdf

Attachment_1-_IDIQ_PWS_Amendment_0001_0001.pdf

B08_SOL_Combined_Synopsis_Solicitation_Amendment_0.pdf

Attachment_2-_Pricing_Sheet_Amendment_0001_0001.xlsx

Questions_and_Answers_0001.xlsx

Attachment_1-_IDIQ_PWS.pdf

B08_SOL_Combined_Synopsis_Solicitation.pdf

Attachment_2-_Pricing_Sheet.xlsx

Attachment_3-_Seed_TO_SOO.pdf

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Operational Efficiencies and Customer Experiences - USA Tender

The INTERIOR, DEPARTMENT OF THE | DEPARTMENTAL OFFICES, a Government sector organization in USA, has announced a new tender for Operational Efficiencies and Customer Experiences. This tender is published on USARFP under UST Ref No: 125013156 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-28.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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