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Request for Information for FDA Contact Center Optimization

USARFP notice for Request for Information for FDA Contact Center Optimization. The reference ID of the tender is 127663611 and it is closing on 27 Oct 2025.

Tender Details

  • Country: USA
  • Summary: Request for Information for FDA Contact Center Optimization
  • UST Ref No: 127663611
  • Deadline: 27 Oct 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: FDA-RFI-2026-131159
  • Purchaser's Detail:
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  • Description:
  • The purpose of this Request for Information (RFI) is to gain a better understanding of, and potentially
    leverage, current and emerging industry capabilities to modernize FDA’s technology and service for
    information flow into and through the FDA. More specifically, FDA aims to gather insights from industry
    on solutions to achieve a modern, integrated, and secure approach to unified inquiry intake and
    information flow. To this end, FDA is seeking innovative approaches to contact centers and help desks.
  • Documents:

 Tender Notice

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Request for Information for FDA Contact Center Optimization - USA Tender

The HEALTH AND HUMAN SERVICES, DEPARTMENT OF | FOOD AND DRUG ADMINISTRATION, a Government sector organization in USA, has announced a new tender for Request for Information for FDA Contact Center Optimization. This tender is published on USARFP under UST Ref No: 127663611 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-27.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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