- Country: USA
- Summary: RFI for Public Branch Exchange (PBX) Functionality
- UST Ref No: 115445391
- Deadline: 17 Mar 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 28321325RI0000022
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- Description:
- Description
This is a Request for Information (RFI) to gather information on available commercial off the shelf products or applications that can provide IP Based Public Branch Exchange (PBX) functionality for SSA Field Offices.
The Office of Communications Services (OCS) plans to transition field office general inquiry lines to the Amazon Connect product offering which is currently the National 800 Number service provider. Amazon Connect does not provide all functionality required in a field office environment needed to perform back-office type of work, such as E911, Emergency notifications, call park, overhead paging, admin functionality, etc.The purpose of this amendment is to provide SSA responses to vendor questions and to extend the RFI response due date. - Documents:
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CLICK HERE TO LOGINRFI for Public Branch Exchange (PBX) Functionality - USA Tender
The SOCIAL SECURITY ADMINISTRATION, a Government sector organization in USA, has announced a new tender for RFI for Public Branch Exchange (PBX) Functionality. This tender is published on USARFP under UST Ref No: 115445391 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-03-17.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
