Tender Details

Country: USA
Summary: Rfp - Guaranteed Ride Home (grh) Call Center Services
UST Ref No: 126555127
Deadline: 02 Oct 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: PE-29016-NONST-2026-000000044
Purchaser's Detail:
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Description:
The Atlanta Regional Commission (arc) Mobility Services Department Is Seeking Proposals From Experienced And Qualified Call Centers To Provide Extended Call Services For Georgia Commute Option¿s Guaranteed Ride Home (grh) Program. This Program Supports And Encourages The Use Of Clean Commute Options Throughout The Metro Atlanta Region By Offering An Emergency Ride Home For Commuters Using Alternative Commute Modes Who Are Unexpectedly Unable To Use Their Normal Commute Method Due To Qualifying Circumstances. The Services Provided By The Selected Vendor Will Include, But Are Not Necessarily Limited To: Maintaining A Project Inbox For Grh Ride Requests, Scheduling Rides Through Arc¿s Uber Central Account, And Conducting Outbound Calls To Participants To Verify Trip Details And Ensure Eligibility. In Addition, The Selected Vendor Will Also Field Inbound Calls For Grh Ride Adjustments Or Cancellations. **go To Https://atlantaregional.org/procurement/guaranteed-ride-home-grh-call-center-services/ For Additional Information**
Documents:

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Rfp - Guaranteed Ride Home (grh) Call Center Services - USA Tender

The ATLANTA REGIONAL COMMISSION, a Government sector organization in USA, has announced a new tender for Rfp - Guaranteed Ride Home (grh) Call Center Services. This tender is published on USARFP under UST Ref No: 126555127 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-02.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.