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Service - LYNX Panic & Duress System Maintenance Service (B+OPT4)

USARFP notice for Service - LYNX Panic & Duress System Maintenance Service (B+OPT4). The reference ID of the tender is 113720263 and it is closing on 03 Feb 2025.

Tender Details

  • Country:
  • Summary: Service - LYNX Panic & Duress System Maintenance Service (B+OPT4)
  • UST Ref No: 113720263
  • Deadline: 03 Feb 2025
  • Financier:
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 36C24225Q0263
  • Purchaser's Detail:
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  • Description:
  • Description
    Page 2 of 2Notice Type:Special Notice of Intent to Sole SourceThis is a SPECIAL NOTICE ANNOUNCEMENT ONLY. The Department of Veteran Affairs, VISN 2 Network Contracting Office intends to award a sole source Small Business set-aside contract for the VISN 2 Network. This proposed contract action is for a service in which the Government intends to award a Base Period plus four (4) Option Periods, firm fixed-price contract with only one source; Micro Technology Services, Inc., 1819 Firman, Suite 137, Richardson, TX 75081-1868 under the authority Federal Acquisition Regulation (FAR) Part 6.302-1 only one responsible source and no other supplies or services will satisfy agency requirements.Places of Performance: East Orange VA Medical Center385 Tremont AvenueEast Orange, NJ 07018Lyons VA Medical Center151 Knollcroft RoadLyons, NJ 07939Toms River VA Outpatient Clinic1055 Hooper AvenueToms River, NJ 08753Purpose and Objectives: VA New Jersey HCS utilizes the LYNX Panic & Duress notification system and requires a service contract to ensure system stability and operation.The intent of this Special Notice is to identify potential offerors capable of providing Enterprise support and service for the LYNX Panic & Duress system for the VA New Jersey HCS. General RequirementsProvide 24/7 technical support via phone, email, and remote access. Troubleshoot and resolve issues related to Lynx systems. Access to our Lynx Technical Support Team. Telephone Support, 8:00am 5:00pm CST, Monday Friday. Telephone Support, Emergency after Hours. Online Support response. 200 Text SMS Messages per month. Product Software Updates major and minor releases. Provide regular software updates to enhance functionality and security. Ensure all updates are compatible with existing systems and provide documentation of changes. Sc hedule updates during off-peak hours to minimize disruption. Provide system administrator training via MS Teams or other VA authorized software. Response:Responses ...
  • Documents:

 Tender Notice

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Service - LYNX Panic & Duress System Maintenance Service (B+OPT4) - USA Tender

The VETERANS AFFAIRS, DEPARTMENT OF, a Government sector organization in , has announced a new tender for Service - LYNX Panic & Duress System Maintenance Service (B+OPT4). This tender is published on USARFP under UST Ref No: 113720263 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-02-03.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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