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Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package

USARFP notice for Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package. The reference ID of the tender is 125884100 and it is closing on 11 Sep 2025.

Tender Details

  • Country: USA
  • Summary: Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package
  • UST Ref No: 125884100
  • Deadline: 11 Sep 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: NOI-NIAID-25-2266761a
  • Purchaser's Detail:
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  • Description:
  • Description
    This is a Notice of Intent (NOI), not a request for proposal. The National Institute of Allergy and Infectious Diseases (NIAID) intends to negotiate on an other than full and open competition basis with Dataworks Development, Inc., 6608 216th Street, SW, Suite 100, Mountlake Terrace, WA 98043-2084, United States, to procure a Summit Server - Customer Care Program and Account Success Package software renewal.
    The National Institute of Allergy and Infectious Diseases' (NIAID), Vaccine Research Center (VRC), was established to facilitate research in vaccine development. The VRC is dedicated to improving global human health through the rigorous pursuit of effective vaccines for human diseases. Within the VRC, the goal of the Vaccine Immunology Program (VIP) is to facilitate the coordinated development and deployment of state-of-the-art technologies and analyses, which can be utilized effectively for vaccine discovery, early development and testing of clinical products.
    Project Description:
    The Freezerworks Summit Edition Software and related Freezerworks software (collectively β€œFreezerworks”) created by Dataworks Development Inc. (Dataworks) is currently used in support of ongoing research and testing at the VIP. The VIP provides services to the VRC by supporting the development of monoclonal antibodies and vaccines for infectious diseases such as HIV, Influenza, Ebola and SARS-CoV-2 Coronavirus. Services such as Freezerworks customer care program is needed to maintain access to customer support and access to upgrades for our existing Freezerworks Client Server as additional uses and needs are realized. Dataworks Development is the both the manufacturer and sole distributor of the software. The Freezerworks Summit Edition Client Server Upgrade has been designed for sample management concerning clinical trials specifically and understands the need for quality measurements within the system, is a validated software and will ensure continuous su...
  • Documents:

 Tender Notice

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Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package - USA Tender

The HEALTH AND HUMAN SERVICES, DEPARTMENT OF | NATIONAL INSTITUTES OF HEALTH, a Government sector organization in USA, has announced a new tender for Software Renewal: Freezerworks Customer Care Program - Summit Server and Account Success Package. This tender is published on USARFP under UST Ref No: 125884100 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-09-11.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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