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Solicitation - Patient and Employee Satisfaction Survey Services

USARFP notice for Solicitation - Patient and Employee Satisfaction Survey Services. The reference ID of the tender is 112840027 and it is closing on 13 Jan 2025.

Tender Details

  • Country: USA
  • Summary: Solicitation - Patient and Employee Satisfaction Survey Services
  • UST Ref No: 112840027
  • Deadline: 13 Jan 2025
  • Financier: Self Financed
  • Purchaser Ownership: Government
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 36C26325Q0283
  • Purchaser's Detail:
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  • Description:
  • Description
    ***NOTE TO VENDORS: All responses to vendor questions are noted in RED.***B.3.1: Several of the clinical areas mentionedΓ‚ in Section B.4.1 appear to be included in the VISN 23 patient experience contract withΓ‚ Press Ganey.Γ‚ Will the government manage any potential survey duplication issues?There is minimal concern regarding duplication issues; however, the Minneapolis VA Health Care System (MVAHCS) staff will manage any potential survey duplication issues in the event of such.B.4.1.1: What is the estimated number of annual completed surveys (patient and employee) across all clinical areas mentioned in this section? Will each clinical area listed initiate a rounding effort within two weeks of contract award or will there be a staged approach to implementation? Does the government have existing rounding content it will use in each clinical area?The estimated number of surveys completed annually is 1,700 across all clinical areas mentioned in this section. Yes, each clinical area listed must have surveys available for use within two weeks of contract award. There will not be a staged approach to implementation. Yes, the MVAHCS staff have existing survey content pre-established for each clinical area mentioned in this section.B.4.1.2: How much historical data (number of years and data volume) will be sent to the successful vendor? Since historical data is anticipated, is this a new or recompete solicitation (we could find no public mention of a previous award)? If a recompete, who is the incumbent vendor and what is their current annual and total contract value?Up to one year of historical data will be sent to the awardee and is expected to be incorporated into the Software-as-a-Solution Service utilized by the awardee, regardless of whether the awardee uses the Brand Name or an equal service solution. This is a new solicitation for a new Brand Name or Equal procurement for the MVAHCS. Information on existing contracts is available through the Federal Pr...
  • Documents:

 Tender Notice

S02-36C26325Q0283-Solicitation-Amended.docx

36C26325Q0283-0001.docx

VHA-Local-BAA-Template.pdf

Business-Associate-Profile-Application.pdf

C03-DOL-WD-2015-4945-Rev-26-Dated-07-22-2024.docx

36C26325Q0283.docx

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Solicitation - Patient and Employee Satisfaction Survey Services - USA Tender

The VETERANS AFFAIRS, DEPARTMENT OF, a Government sector organization in USA, has announced a new tender for Solicitation - Patient and Employee Satisfaction Survey Services. This tender is published on USARFP under UST Ref No: 112840027 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-01-13.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.

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