Tender Details

Country: USA
Summary: Sources Sought - AVIATCARE Hardware Maintenance and Software
UST Ref No: 123800002
Deadline: 08 Aug 2025
Financier: Self Financed
Purchaser Ownership: Government
Tender Value: Refer Document
Notice Type: Tender
Document Ref. No.: RFIFY2512642
Purchaser's Detail:
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Description:
Description
Request for Information (RFI) / Sources Sought
RFI # RFIFY2512642
Contracting Office: USCG, CG-C5I-C22, Kearneysville, WV

Responses Due: On or before, Friday, 8 Aug 2025 at 1:00PM (Noon) EDT

This Request for Information / Source Sought is for commercial hardware maintenance and software. This announcement is for Market Research purposes only. This notice of intent is NOT a Request for Quotation (RFQ) for competitive quotes. Oral communications are not acceptable in response to this notice.

The United States Coast Guard (USCG) is currently utilizing AviatCare Warranty Plus support to provide subject matter experts on the Fujitsu Flashwave 4100 SONET Multiplexors and Provision network management software. The contractor currently provides the expertise on a 24/7 basis via telephone and web from a manned technical support center. The contractor also provides component repair and advanced replacement for (19) Fujitsu Flashwave 4100 SONET Multiplexors.

This Sources Sought is to engage with industry for either resellers of the current requirement or a suitable replacement for the Hardware Maintenance of the 19 Fujitsu Flashwave 4100 SONET Multiplexors and Provision network management software.
Current Requirement Line Item 1 for reference:
Part SWW-OMEW000012FJ
AVIATCARE Services OEM Extended Warranty (19) Fujitsu Flashwave 4100 SONET Mux, Repair Services, Remote Technical Support 24x7

Current Requirement Line Item 2 for reference:
Part SWW- PV24G3XX1299
AVIATCARE Services ProVision Software Support Provision: 101-500 Node License

SCOPE OF WORK:

1.1 REMOTE TECHINCAL SUPPORT

1.1.1 ONLINE TECHNICAL SUPPORT
The contractor must provide an online technical support web portal that provides self-serve online access to support services for Return Material Authorization requests and technical support. The online support must provide Return Material Authorization ...
Documents:

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Sources Sought - AVIATCARE Hardware Maintenance and Software - USA Tender

The HOMELAND SECURITY, DEPARTMENT OF | US COAST GUARD, a Government sector organization in USA, has announced a new tender for Sources Sought - AVIATCARE Hardware Maintenance and Software. This tender is published on USARFP under UST Ref No: 123800002 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-08-08.

The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.