- Country: USA
- Summary: USCIS Contact Center Tier 1 (CCT1)
- UST Ref No: 125599560
- Deadline: 20 Oct 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.: 70SBUR25I00000003-V2
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- Description:
- Description
United States Citizenship and Immigration Services (USCIS) is issuing this Sources Sought - Request for Information (SS-RFI) notice to provide interested vendors with a draft Statement of Objectives (SOO) for Tier 1 level support for the USCIS Contact Center, which assists the public with information on immigration related services and benefits. The purpose of this RFI is to obtain industry insight, suggestions, and examples regarding how USCIS can scale down human operations and ramp up cost-saving technologies, tools, and automation. This notice is issued solely for the purpose of conducting market research in accordance with Federal Acquisition Regulation (FAR) Part 10 and does not constitute an Invitation for Bids, Request for Proposal, or Request for Quotations. - Documents:
CCT1-Draft-Statement-of-Objectives-RFI-70SBUR25I.pdf
Previous-RFI-70SBUR25I00000003-Questions-and-Ans.pdf
USCIS-CCTI-RFI-Notice-70SBUR25I00000003-v2_2025090.pdf
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CLICK HERE TO LOGINUSCIS Contact Center Tier 1 (CCT1) - USA Tender
The HOMELAND SECURITY, DEPARTMENT OF | US CITIZENSHIP AND IMMIGRATION SERVICES, a Government sector organization in USA, has announced a new tender for USCIS Contact Center Tier 1 (CCT1). This tender is published on USARFP under UST Ref No: 125599560 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-10-20.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
