- Country: USA
- Summary: Vermont Health Services Enterprise Maintenance and Operations
- UST Ref No: 112310280
- Deadline: 07 Feb 2025
- Financier: Self Financed
- Purchaser Ownership: Government
- Tender Value: Refer Document
- Notice Type: Tender
- Document Ref. No.:
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- Description:
- Through this Request for Proposal (RFP) the Agency of Human Services,Department of Vermont Health Access (hereinafter the “State”) is seeking contracts with one or morecompanies that can provide Vermont Health Services Enterprise Maintenance and Operations (M&O)services for the State-s Human Services Enterprise Platform (HSEP) and Vermont Health Connect (VHC)System to:1.1.1. Transition M&O services from the current provider within 6 months or less, including migration fromthe current provider-s ITSM tool;1.1.2. Provide M&O support for the HSEP, including a vendor internal triage team available to the BusinessApplication Support Unit (BASU) who serves as the primary service desk for high priority incidentsand prioritization of release content for HSEP components;1.1.3. Provide support for the currently implemented VHC business application components, includingsupport for the OneGate software;1.1.4. Improve HSEP operational effectiveness and lower the total cost of HSEP ownership through aprocess of continuous improvement;1.1.5. Build and maintain collaborative working relationships with interconnected systems in a multi-tenantenvironment; and1.1.6. Maintain and update existing system documentation deliverables.Further specifications are detailed in Section 2 of this RFP.
- Documents:
Exhibit-1--IT-Bidder-Response-Form.docx
Exhibit-2--HSEP-Deliverable-Expectations-Document.pdf
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CLICK HERE TO LOGINVermont Health Services Enterprise Maintenance and Operations - USA Tender
The DEPARTMENT OF VERMONT HEALTH ACCESS, a Government sector organization in USA, has announced a new tender for Vermont Health Services Enterprise Maintenance and Operations. This tender is published on USARFP under UST Ref No: 112310280 and is categorized as a Tender. Interested and eligible suppliers are invited to participate by reviewing the tender documents and submitting their bids before the deadline on 2025-02-07.
The estimated tender value is Refer Document, and full details, including technical specifications and submission requirements, are provided in the official tender documents. Ensure all submissions meet the criteria outlined to be considered for evaluation.
